Privacy Policy
Last updated: January 2025
At Aussie Spin Odyssey, we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our online lottery platform.
Personal Information:
- • Full name and date of birth
- • Email address and phone number
- • Residential address
- • Government-issued identification documents
- • Payment and banking information
Usage Information:
- • Game play history and preferences
- • Transaction records
- • Device information and IP addresses
- • Website usage analytics
- • To provide and maintain our gaming services
- • To verify your identity and age (18+ requirement)
- • To process deposits, withdrawals, and winnings
- • To comply with legal and regulatory requirements
- • To prevent fraud and ensure platform security
- • To provide customer support and communications
- • To improve our services and user experience
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- • With regulatory authorities (VGCCC) as required by law
- • With payment processors for transaction processing
- • With identity verification services
- • With law enforcement when legally required
- • With service providers who assist in our operations (under strict confidentiality agreements)
- • 256-bit SSL encryption for all data transmission
- • Secure servers with regular security updates
- • Multi-factor authentication for account access
- • Regular security audits and penetration testing
- • Restricted access to personal information on a need-to-know basis
- • Secure disposal of information when no longer needed
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Account information is typically retained for 7 years after account closure as required by Australian financial and gaming regulations.
Under Australian Privacy Law, you have the right to:
- • Access your personal information we hold
- • Request correction of inaccurate information
- • Request deletion of your information (subject to legal requirements)
- • Opt-out of marketing communications
- • Lodge a complaint with the Office of the Australian Information Commissioner
We use cookies and similar technologies to:
- • Remember your login preferences
- • Analyze website usage and performance
- • Provide personalized gaming experiences
- • Ensure platform security and prevent fraud
You can control cookie settings through your browser, but some features may not function properly if cookies are disabled.
Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We will notify you of significant changes via email or platform notification.
If you have questions about this Privacy Policy or our data practices, please contact us:
Privacy Officer
Aussie Spin Odyssey Pty Ltd
1 Macarthur Street, East Melbourne VIC 3002, Australia
Email: privacy@aussiespinodyssey.com.au
Phone: 1800 SPIN (1800 7746)