Privacy Policy

1. Introduction

SouthernCrossWin ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our social casino gaming platform. This policy applies to all users of SouthernCrossWin.com and complies with Australian privacy laws.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us, including:

• Name and contact information when you contact us
• Email address for newsletter subscriptions
• Feedback and correspondence you send to us
• Age verification information (to ensure 18+ compliance)

Automatically Collected Information

• Device information (browser type, operating system)
• Usage data (pages visited, time spent on site)
• IP address and general location information
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and maintain our social gaming platform
• To respond to your inquiries and provide customer support
• To improve our website and gaming experience
• To ensure compliance with age restrictions (18+)
• To send newsletters and updates (with your consent)
• To analyze usage patterns and optimize our services
• To comply with legal obligations

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With your explicit consent
• To comply with legal obligations or court orders
• To protect our rights, property, or safety
• With service providers who assist in operating our platform (under strict confidentiality agreements)
• In connection with a business transfer or merger

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our platform. These technologies help us:

• Remember your preferences and settings
• Analyze site traffic and usage patterns
• Provide personalized content and recommendations
• Ensure the security and proper functioning of our platform

You can control cookie settings through your browser preferences, though disabling cookies may affect some functionality of our platform.

7. Your Rights and Choices

Under Australian privacy laws, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information (subject to legal requirements)
• Opt-out of marketing communications
• Lodge a complaint with the Australian Privacy Commissioner

8. Children's Privacy

Our platform is intended for users aged 18 and over. We do not knowingly collect personal information from individuals under 18. If we become aware that we have collected personal information from someone under 18, we will take steps to delete such information promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of our platform after such changes constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at: