Responsible Gaming

Your wellbeing is our priority. Learn about healthy gaming practices and available support resources.

Important: SouthernCrossWin is a free-to-play social gaming platform. No real money is involved, and no real prizes can be won. All games are designed purely for entertainment purposes.

Age Requirements & Platform Guidelines

18+ Only

Our platform is intended exclusively for users aged 18 and over, or the legal age of majority in your jurisdiction, whichever is higher.

Entertainment Focus

All games are designed for social entertainment and enjoyment, promoting a positive and engaging experience for our community.

Healthy Gaming Practices

Time Management

We encourage all users to maintain a healthy balance between gaming and other life activities:

Set specific time limits for your gaming sessions
Take regular breaks every 30-60 minutes
Avoid gaming when tired, stressed, or upset
Maintain your regular sleep schedule and daily routines
Engage in other hobbies and social activities

Mindful Gaming

Practice mindful gaming by staying aware of your habits and motivations:

Play for fun and entertainment, not as an escape from problems
Be aware of your emotional state while playing
Stop playing if you feel frustrated or agitated
Remember that games are meant to be enjoyable, not stressful
Celebrate small wins and don't chase losses (even in free play)

When to Seek Support

Recognizing Concerning Patterns

Even though our platform involves no real money, it's important to maintain healthy play habits. Consider seeking support if you notice:

Gaming interfering with work, school, or personal relationships
Feeling anxious or irritable when unable to play
Neglecting personal care, meals, or sleep to continue playing
Using gaming to avoid dealing with problems or negative emotions
Lying to others about the amount of time spent gaming
Feeling unable to control or reduce your gaming time

Support Resources

Australian Support Organizations

Professional support services available to Australian residents

Lifeline Australia

24/7 crisis support and suicide prevention

Phone: 13 11 14

Beyond Blue

Mental health support and information

Phone: 1300 22 4636

Gambling Help Online

Professional counselling and support

Available 24/7

Your GP or Local Health Service

Professional medical and mental health support

Contact your local practice

Note: If you feel your gaming habits are affecting your daily life, we recommend speaking to a qualified wellness or support professional in your area. The organizations listed above provide confidential support and guidance.

Self-Help Strategies

Practical steps you can take to maintain healthy gaming habits

Set daily or weekly time limits and stick to them
Use device settings or apps to monitor and limit screen time
Schedule specific times for gaming rather than playing impulsively
Find alternative activities for relaxation and entertainment
Talk to trusted friends or family members about your concerns
Keep a gaming diary to track your habits and feelings
Remove gaming apps from easily accessible locations on your devices

Our Commitment to You

At SouthernCrossWin, we are committed to providing a safe and enjoyable social gaming environment. We continuously monitor our platform to ensure it promotes positive entertainment experiences while maintaining the highest standards of responsible gaming.

Our games are designed to be fun and engaging without encouraging excessive play. We believe that gaming should enhance your life, not detract from it, and we're here to support our community in maintaining healthy gaming habits.

If you have concerns about your gaming habits or need support, please don't hesitate to reach out to the professional resources listed above or contact our support team for guidance on available options.

Need Help or Have Questions?

Our support team is here to help with any questions about responsible gaming or our platform.

Contact Support